Frequently Asked Questions
Everything you need to know about your next I.AM.GIA haul.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that all sale items are final sale.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
How do I know what size to order?
Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and Buy Now Pay Later options including Afterpay and Klarna.
Can I cancel or modify my order after it's placed?
Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed. Please ensure all details are correct before checking out.