Returns & Exchanges
At I.AM.GIA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all full-priced items. Please ensure all garments are returned in their original condition with tags attached to be eligible for a refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and hygiene seals remain intact and undamaged.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
